An empathetic advocate with over 30 years' experience, Gerald makes sure everything runs smoothly behind the scenes at ICPR. Akin to Charlie from "Charlie’s Angels," Gerald is always looking for new challenges for the team. Whether he’s researching how we can implement a new technology, looking at ways we can educate patients via seminars or various communications, or simply handling the day-to-day business functions of the office, you can rest assured he’ll never give up until the problem is solved (he is a loyal Cubs fan after all).
Alma Mater | Georgetown College, BS in Commerce
Favorite Decade | The 60s – got married, first child was born, served in Vietnam and started career
Weekend Warrior Activities | Camping, riding motorcycle and rehabbing house in Canton
Best Childhood Memory | Seeing my new sister come home from the hospital in an ambulance – what would insurance companies pay for that today?!
Hidden Talent | Furniture restoration
The phrase, “Been there, done that,” could easily be applied to Jen’s role at ICPR. Starting out as the receptionist in 2001, she moved on to work with patient accounts and coding, then acted as our billing manager for a number of years. Today, Jen is helping ease Gerald’s burden by serving as our Office Manager and IT Director, where she gets to combine her love for healthcare and computers. A self-proclaimed technology junkie, Jen plays a pivotal role with our electronic medical records. She implemented our system and helps keep it up to date. She also handles all HR functions, which is an easy task since working at ICPR is like working with your extended family.
Alma Mater | Medical Management Institute, Registered Medical Manager
After Hours Must Do |Taking pictures and scrapbooking... action shots of her boys' games are among her favorites
Movie Night Grab | Any drama or romance
Strangest Food Eaten | Fried Twinkies and squid
Gotta-Go Vacation Spot | Destin or Fort Myers Beach, Florida